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Privacy Policy

We know that you care about how we use and share your information. We appreciate your trust that we will do so carefully and sensibly.

Your use of the NetechBiomedical.com website (“Website”, "Web Site", “Our Website” or “Site”), owned by Netech Corporation (“us” or “we”) is governed by the privacy policies outlined below (“Privacy Policy”).

This Privacy Policy discloses the privacy practices for NetechBiomedical.com. This Privacy Policy applies solely to information collected by this web site.
By visiting NetechBiomedical.com, you agree to accept this Privacy Policy.

In different areas of our website where we need to collect your personal data we will ask you to affirm that you have read and agree to our Privacy Policy.

 

Information We Collect and How it is Used

Netech Corporation is the sole owners of the information collected on this site. Our access is limited to the information that you voluntarily give us through your use of our website, or information you send us via email, chat or text.

 

Browsing Our Website

If you only browse our website, do not have a customer account, and do not submit a quote request, then your personal information is not collected or retained.  You are not required to create a customer account to browse this website or to make a purchase. However, if you would like access to more of the personalized features on this site such as the wish list, newsletter subscription, or check your quote request status, you will need to create a customer account and provide the required information.

 

Register a Customer Account

If you register for a customer account, we collect the contact information you enter on the customer account sign-up form such as your name, address, phone and email.

For non-retail and commercial customers, we also collect additional business information such as company name and business tax id. We also store the username and password you create and use with your NetechBiomedical.com customer account.

Storing this Customer Account information allows us to remind you of lost account login credentials, and to provide access for you to monitor your customer account at any time to review or update your account information, or check you quotation request, for example.

Our lawful basis for processing and storing this personal data for our customer accounts is your consent when you check off that you have read and agree to our Privacy Policy when you submit your request to create your customer account.

 

Quotation Requests

Our Website allows you to request a quotation for one or more of our products.

When you request a quotation from us, you will use the form on our quotation cart page and we will collect all information you submit that is required to process your quotation, such as the products you want to get a quote for, your name, address, phone, and email address. If you already have registered a customer account you can choose to request your quote as a returning customer and then we can reuse some of the information that is connected to your customer account to speed up the quotation request process.

This information we collect for your Quotation Request is required by our staff to provide you with the quotation you requested.

Our lawful basis for processing and storing this personal data for quotation requests is your consent provided when you check off that you have read and agree to our Privacy Policy when you submit your quotation request, or when you agreed to our Privacy Policy when you registered your customer account.

You can review the Quotation Request data that you submitted by using the Quotation History link in the footer area of our website.

 

Product Reviews

Our Website allows visitor to submit product reviews. You must create a customer account and login to leave a review. When you leave a review we store the name, review, and rating that you submit with the review form. This information will then be displayed on the product page of the item you reviewed.  

Our lawful basis for processing and storing this data is your consent when you check off that you have read and agree to our Privacy Policy when you registered your customer account. Also, when you submit a review you must press “Continue” to complete the process, and at that point you are reminded that “Clicking Continue indicates you have read and accept our Privacy Policy”.

By submitting a review to our website, you agree that the data you submitted for the review will be saved by us, and can be displayed on the NetechBiomedical.com website. Your review will be public and available to be read by all visitors to our website.

 

Contact Forms Used On Our Website

Our Website contains several contact forms that allow you to send us a message. The forms on our website include a Contact form, Find a distributor form, OEM form, Product registration form, Product support form and a RMA request form. Each form requires you to submit specific personal data. We collect this data in order to be able to process and respond to your request.

The data you submit using our forms is sent directly to the email account of the appropriate staff member who will process your request. The email containing the message you sent will typically be deleted after the issue of the particular email is resolved.

Our lawful basis for processing and storing this personal data from any form you submit is your consent provided when you check off the Privacy Consent item on the form before you send your message that states: “I have read and agree to the Privacy Policy.”

 

Website Traffic

Website traffic refers to web users who visit a website.

Our website collects data related to website traffic. For example, this data can include which pages are visited and the number of visitors who visit the website. This information helps us improve the content of our website and improve the products we sell.

This website traffic information is anonymous except for one piece of data - your IP address. In this regard, we have modified our tracking code to now anonymize IP addresses that are recorded. In this way the IP address that is recorded cannot be connected to your actual IP address.

 

Security

Protecting the security of your information is our priority. When you submit sensitive information via the website, it is protected both online and offline.

Our website hosting technology includes 24 hour technical support to help us deal with any technical issues, and features DoS (denial-of-service) attack protection. Our web hosting has 99.99% Uptime and Security Monitoring. We will also insure that personal data is stored securely using modern software that is kept-up-to-date. 

We work to protect the security of your information by using Secure Sockets Layer (SSL Certificate) technology, which encrypts the information sent between you and our Website. For example, when you create a customer account we use a secure page to transfer the information as encrypted data from you to our Website.

Wherever we collect sensitive information on our checkout (or quotation request) page that information is encrypted and transmitted in a secure way.

You can verify the security of any web page by looking for the closed lock icon in the vicinity of the address bar of your web browser, or by noting the designation "https" at the beginning of the web address and checkout pages you are viewing.

In addition, access to personal data we store shall be limited to personnel who need access, and appropriate security shall be in place to avoid unauthorized sharing of information.

 

Sharing with Third Parties

We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, for example, to ship your order, or process your payment,

If you use one of the website's "Like", "Tweet" or "Share" buttons the information you submit is shared with the AddThis social media sharing service for the purpose of supporting your request to share on social media.

If you have provided consent (through our cookie consent options) we may share some information with certain analytics and marketing services such as Google Analytics, Google Ads and Facebook.

We will not sell or rent your information to any third party.

 

Cookies

A cookie is a unique identifier that we send to your computer. Cookies are very common and used by most websites.

The purpose of cookies is to enhance your experience when using and returning to our site, and not designed to track you or personally identify you. For example, a cookie allows the website to remember some of your display preferences when browsing the site. The cookie also allows the shopping cart to function, and "remember' what is in your shopping cart as you shop.

We use three types of cookies:

  • Strictly required cookies.  These cookies are required for the website to run and cannot be switched off. Such cookie are only set in response to actions made by you such as language, currency, login session, and privacy preferences. You can set your browser to block these cookies but our site may not work then.
  • Analytics and Statistics. These cookies allow us to measure visitor’s traffic and see traffic sources by collecting information in data sets. They also help us understand which pages on our website, and which products, are more popular than others.
  • Marketing and Retargeting. These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interests and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads based on your interests.

You can use the cookie consent bar at the bottom of our web pages to opt-in or opt-out of having Analytics and Marketing cookies used when you visit our website.

 

Mailing Lists and Newsletters

We send out newsletters and marketing emails to customers who choose to join our email list or subscribe to our newsletter by choosing these options when making a customer account. If you do decide to subscribe, you may cancel your subscription at any time by logging into your customer account, or use the Subscribe / Unsubscribe to Newsletter link found in our website footer area.

 

Email Contact with You

If you create a customer account on our site you will be sent one or more emails to confirm your account.

If you place an order or request a product quotation you will be sent one or more emails to acknowledge your order or your quote request and also to update your order or quotation request status as necessary.

 

Links

This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of these other websites. We encourage our users to be aware when they leave our website and to read the privacy statements of any other website that collects personally identifiable information.

 

Privacy Policy Updates

The most recent version of our privacy policy will be found on our website on this page. Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy or have any questions about our privacy policy, please contact our Data Protection Officer.

This policy was last updated July 8, 2021

 

General Data Protection Regulation Information

The following sections of this privacy policy specify additional rights that apply to persons in the European Economic Area and whose personal data is governed by the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the respective implementing acts of European Economic Area Member States.

The following sections of this privacy policy below provide information about how we handle your personal data in accordance with the GDPR, and also how you can exercise your rights under the GDPR in relation to any personal data that we collect.

 

Data Controller

The Data Controller determines the purposes for which and the means by which personal data is processed. For this website, NetechBiomedical.com, the data controller is Netech Corporation, the owner of this website.
To contact the Data Controller:
Send us a message using our contact page.


Our Mailing address:
Netech Corporation
110 Toledo Street
Farmingdale, NY 11735
United States

 

Individual Rights Under GDPR

The GDPR provides individuals with 8 specific rights regarding their personal data that has been collected by a website. We are committed to processing data in accordance with our responsibilities under the GDPR, and your rights under the GDPR.

 

Right to be Informed

This Privacy Policy will detail what personal data we collect from you and how we process that data.

Our website also has a dedicated GDPR Tools page which provides you with various GDPR related tools and features for you to use.

Our website has a cookie consent feature. You can use the cookie consent bar at the bottom of our web pages to opt-in or opt-out of having Analytics and Marketing cookies used when you visit our website. Click Preferences on the cookie content bar to view or change your cookie preferences.

Whenever you request support, request a product quotation, or create a customer account we ask you to consent to our Privacy Policy before proceeding with the request.

 

Right of Access

You have the right to request a copy of all the personal information that we have stored about you. To get a copy, visit our GDPR Tools page, and in the Access to Personal Data section click the Request a Report link. Follow the on-screen instructions to request a copy of your report.

 

Right to Rectification

You have the right to correct incomplete or inaccurate information. Please visit our GDPR Tools page, and look under the Data Rectification section.  In this section you will find links that allow you to edit your account information, change your password, update your address, and change your newsletter subscriber preference.
A cookie consent dialog box will appear at the bottom of the page when you first visit our website homepage. The cookie consent dialog box allows you to select if you would like to accept cookies for the purposes of analytics and statistics, and/or for the purpose of marketing and retargeting. There is a small pop-up button at the bottom of our homepage which allows you to review and update your cookie consent preferences.

For other issues related to GDPR privacy please contact our Data Protection Officer.

 

Right to Erasure (also known as Right to be Forgotten)

You can request deletion or removal of personal data when there is no compelling reason for its continued processing. Please visit our GDPR Tools page, and look in the Right to be Forgotten section.  In this section you will find a link that will let you request the deletion of your personal data. This is another way you can restrict the processing of your personal data with us. Using this option will cause the deletion of your customer account with us which means you will would lose all the features provided by a customer account, and you would lose all record of past quotation requests.

 

Right to Portability

You have the right to obtain and reuse the personal data we store for your own purposes. Please visit our GDPR Tools page, and look under the Data Portability section. We provide links which allow you to obtain CSV formatted copies of the data for the following: GDRP requests, personal information, and saved addresses.

If you have submitted one or more quotation requests we provide a link to a Quotation History page. This page allows you to view, copy or print out any personal data we have collected in connection with your quotation requests.

 

Right to Restrict Processing and Right to Object

You have the right to block processing of your personal data and can object to having your personal information used. This includes for purposes of direct marketing, research and statistics.

Personal data is only used by us for the legitimate interest of providing you with a requested quotation, and also to provide you with any requested support. Personal data related to your customer account is stored to allow you to manage your customer account and quotation history with us.

Our website has a cookie consent feature. You can use the cookie consent bar at the bottom of our web pages to opt-in or opt-out of having Analytics and Marketing cookies used when you visit our website. Click Preferences on the cookie content bar to view or change your cookie preferences. There is a small partially-hidden button at the bottom of our homepage which allows you to review and update your cookie consent preferences at any time.

At any time you can choose to not subscribe to our newsletter. Please login to your account and use the Subscribe / Unsubscribe to Newsletter link in the footer area of our website pages.

 

Rights Related to Automatic Decision Making, Including Profiling

We do not use your personal data for any type of automatic decision making, and do not use your personal data for the purpose of profiling.

 

Quotation Requests Stored Data

As part of the process of providing you with product quotations we store the personal data that you submit when you request a product quotation.

You can review the Quotation Request data that you submitted by using the Quotation History link in the footer area of our website.

You have the right to request that your Quotation Request data be permanently deleted. Please contact our Data Protection Officer to make your request.

 

Data Breach

In the event of a breach of security, we will directly inform those affected without undue delay, no later than 7 days after having become aware of it.

 

Data Protection Officer

We appointed a Data Protection Officer according to European Laws.
If you have any questions about our privacy policy or you would like to exercise any data protection rights please contact our Data Protection Officer.